E-Government and public affairs education

Government Value Paradigms - Bureaucracy, New Public Management, and E-Government

Integrating e-government public transactional services into public authority workflows

Documents submitted by citizens through electronic services, deployed in the context of e-government, must usually undergo processing by some organisational information system in order to complete the citizens’ requests and for the reply to be returned to the citizen. The integration, however, of the e-service delivery platform and the organisational information system is often hindered for a n...

Public Affairs Quarterly

The purpose of this essay is to offer criteria for the identification of propaganda as a type of discourse, and for the analysis and evaluation of argumentation used in propaganda.1 Ten essential characteristics (as well as several other typical properties) of propaganda as an identifiable type of discourse are given. Some advice is given on how to analyze argumentation in propaganda, and to re...

e-Government, Public Policy and the Growth of Conditionality

This paper examines how electronic data exchange networks are enabling and constituting conditional policies, whereby a person’s eligibility in one policy domain becomes contingent on their behaviour in another. It is argued that the growth of these policy directions must be understood as a result of both the growth of a neo-liberal political rationality and developments in information technolo...

Revisiting public information management for effective e-government services

Governments are employing modern information and communication technologies to serve society better. Raising the effectiveness and quality of government services is not only a matter of new technologies ; it also involves clear vision and objectives as well as a sound business strategy. Information systems need to support internal work within a government’s boundaries , serve customers through ...